Chat Integration
AI agent for Slack
Connect Slack so your OpenFactory agents can post updates, answer in threads, and route messages across your workspace.
Connect Slack and your OpenFactory agents can show up where your team already talks. They post the update, open the thread, answer the follow-up, and pull in a human when it matters - in the channels you authorize.
A concrete use case
Picture an on-call ops agent. A build fails at 2am. Instead of a raw alert nobody reads, your agent posts a short summary to #incidents with the failing service and the likely cause, opens a thread, and answers the first round of questions with what it can find. If the issue is still open after thirty minutes, it mentions the on-call engineer. Everyone wakes up to context, not noise.
Example prompt
Paste this into console.openfactory.tech once Slack is connected.
You are my on-call ops agent with access to Slack.
When a build fails or a service alert fires:
- Post a short summary to #incidents with the failing service and the likely cause.
- Start a thread, and answer follow-up questions in that thread using what you can find.
- If the issue stays open for 30 minutes, @mention the on-call engineer.
Each morning, post a one-line status digest to #ops.How to connect Slack
- Open the OpenFactory console and choose Slack.
- Authorize it for your workspace.
- Give the right agent access and scope it to the channels it should post in.
Pair Slack with the rest of your stack - browse all integrations for email, docs, dev, and tracking apps your agents can act in.
Frequently asked questions
What can an AI agent do in Slack?
Once you connect Slack, an OpenFactory agent can post messages, answer questions in threads, and route updates to the right channel. It works as a teammate in the channels you authorize rather than a static notification bot.
Which channels can the agent reach?
Only the ones you authorize. You connect Slack once and decide which channels the agent can post in, so an incident agent and a marketing agent can be scoped to completely different parts of the workspace.
Can the agent answer follow-up questions in a thread?
Yes. A common pattern is to have the agent post a summary, open a thread, and keep answering in that thread with the context it can gather - then escalate to a human mention if the issue stays open.
Where does the workspace connection live?
OpenFactory is self-hostable, so you can run it on your own infrastructure and keep your Slack connection on hardware you control. The agent acts through the workspace account you connect.
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