Linux workstation

Upstream software project

otrs

OTRS Documentation

About otrs

OTRS Documentation

This project links 3 native package records across 1 recorded operating-system release. Compare the retained versions and architectures below, then open the package for your own release.

These are catalog observations, not a guarantee of installation, compatibility, or upstream support.

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Project pictures and package coverage

openSUSE Leap 15.6: 3 package records. Catalog coverage diagram, not an application screenshot.otrs: recorded package coverageopenSUSE Leap 15.63 records
OpenFactory diagram of linked package records. It is not an application screenshot.

Project identity

Project
otrs
Publisher
Not authoritatively mapped
Native package records
3
Operating systems
opensuse-leap-15-6
License expression
GPL-3.0-or-later
Metadata completeness
100/100 (not a software quality rating)
Homepage
Visit upstream site
Source repository
Not reported

Source-reported description

The fullest retained description is shown with its source. Distribution packaging descriptions may include downstream details.

OTRS::ITSM implements ITIL focused IT service management. You need a OTRS 6.0.30 (http://otrs.org/) installation. Make sure your database accepts packages over 5 MB in size. A MySQL database for example accepts packages up to 1 MB by default. In this case, the value for max_allowed_packet must be increased. The recommended maximum size accepted is 20 MB. for INSTALL see INSTALL-6.ITSM please see README.itsm for further details, which comes with otrs package Required OTRS::ITSM modules can be found under /srv/otrs/itsm Authors list: see CREDITS

Description source

Packages by operating system

Compare recorded versions, then open a package for dependency, file, checksum, and repository evidence. Version strings are distribution-specific, not a ranking of newer software.

openSUSE Leap 15.6

  1. otrs

    openSUSE Leap 15.6 / Productivity/Networking/Email/Utilities / source otrs

    6.0.30-bp156.3.32

    The Open Ticket Request System

    noarchleap-15.6
  2. otrs-doc

    openSUSE Leap 15.6 / Documentation/Other / source otrs

    6.0.30-bp156.3.32

    OTRS Documentation

    noarchleap-15.6
  3. otrs-itsm

    openSUSE Leap 15.6 / Productivity/Networking/Email/Utilities / source otrs

    6.0.30-bp156.3.32

    ITIL focused IT service management

    noarchleap-15.6

Project resources and further reading

Mapping provenance

Only source-backed identity signals create public cross-OS links. A reviewer can later approve or dispute an inferred relationship without rewriting native package history.

No field-level source record is published yet.