
CVE catalog
CVE-2013-4717
UBUNTU-CVE-2013-4717
- Severity
- High · CVSS 8.8
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H - Published
- Updated
- Source
- [NVD] · [CVE record]
- EPSS
- 1.32% · Oct 25, 2026
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
Vulnerable and fixed packages
Distribution-reported package versions and fixes. These do not depend on matching against the OpenFactory package catalog.
| Distribution | Package | Release | Version | Status |
|---|---|---|---|---|
| Debian | otrs2 | 11 | 2.0.4p01-10 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-11 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-12 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-13 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-14 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-14.1 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-15 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-16 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-17 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-18 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-6 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-7 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-8 | vulnerable |
| Debian | otrs2 | 11 | 2.0.4p01-9 | vulnerable |
| Debian | otrs2 | 11 | 2.0.99beta1-1 | vulnerable |
| Debian | otrs2 | 11 | 2.0.99beta1-2 | vulnerable |
| Debian | otrs2 | 11 | 2.1.1-1 | vulnerable |
| Debian | otrs2 | 11 | 2.1.3-1 | vulnerable |
| Debian | otrs2 | 11 | 2.1.4-1 | vulnerable |
| Debian | otrs2 | 11 | 2.1.4-2 | vulnerable |
| Debian | otrs2 | 11 | 2.1.5-1 | vulnerable |
| Debian | otrs2 | 11 | 2.1.5-2 | vulnerable |
| Debian | otrs2 | 11 | 2.1.5-3 | vulnerable |
| Debian | otrs2 | 11 | 2.1.6-1 | vulnerable |
| Debian | otrs2 | 11 | 2.1.7-1 | vulnerable |
| Debian | otrs2 | 11 | 2.1.7-2 | vulnerable |
| Debian | otrs2 | 11 | 2.2.0~beta2-1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.0~beta3-1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.1-1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.2-1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.3-1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.4-1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.5-1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.5-2 | vulnerable |
| Debian | otrs2 | 11 | 2.2.6-1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.7-1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.7-2 | vulnerable |
| Debian | otrs2 | 11 | 2.2.7-2lenny1 | vulnerable |
| Debian | otrs2 | 11 | 2.2.7-2lenny2 | vulnerable |
| Debian | otrs2 | 11 | 2.2.7-2lenny3 | vulnerable |
| Debian | otrs2 | 11 | 2.2.7-3 | vulnerable |
| Debian | otrs2 | 11 | 2.3.2-1 | vulnerable |
| Debian | otrs2 | 11 | 2.3.2-2 | vulnerable |
| Debian | otrs2 | 11 | 2.3.3-1 | vulnerable |
| Debian | otrs2 | 11 | 2.3.4-1 | vulnerable |
| Debian | otrs2 | 11 | 2.3.4-2 | vulnerable |
| Debian | otrs2 | 11 | 2.3.4-3 | vulnerable |
| Debian | otrs2 | 11 | 2.3.4-4 | vulnerable |
| Debian | otrs2 | 11 | 2.3.4-5 | vulnerable |
| Debian | otrs2 | 11 | 2.3.4-6 | vulnerable |
| Debian | otrs2 | 11 | 2.3.4-7 | vulnerable |
| Debian | otrs2 | 11 | 2.4.10+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 2.4.10+dfsg1-2 | vulnerable |
| Debian | otrs2 | 11 | 2.4.10+dfsg1-3 | vulnerable |
| Debian | otrs2 | 11 | 2.4.5-1 | vulnerable |
| Debian | otrs2 | 11 | 2.4.5-2 | vulnerable |
| Debian | otrs2 | 11 | 2.4.5-3 | vulnerable |
| Debian | otrs2 | 11 | 2.4.5-4 | vulnerable |
| Debian | otrs2 | 11 | 2.4.5-5 | vulnerable |
| Debian | otrs2 | 11 | 2.4.6-1 | vulnerable |
| Debian | otrs2 | 11 | 2.4.6-2 | vulnerable |
| Debian | otrs2 | 11 | 2.4.7+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 2.4.7-1 | vulnerable |
| Debian | otrs2 | 11 | 2.4.7-2 | vulnerable |
| Debian | otrs2 | 11 | 2.4.7-3 | vulnerable |
| Debian | otrs2 | 11 | 2.4.7-4 | vulnerable |
| Debian | otrs2 | 11 | 2.4.7-5 | vulnerable |
| Debian | otrs2 | 11 | 2.4.7-6 | vulnerable |
| Debian | otrs2 | 11 | 2.4.8+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 2.4.9+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 2.4.9+dfsg1-2 | vulnerable |
| Debian | otrs2 | 11 | 2.4.9+dfsg1-3 | vulnerable |
| Debian | otrs2 | 11 | 2.4.9+dfsg1-3+squeeze1 | vulnerable |
| Debian | otrs2 | 11 | 2.4.9+dfsg1-3+squeeze3 | vulnerable |
| Debian | otrs2 | 11 | 2.4.9+dfsg1-3+squeeze4 | vulnerable |
| Debian | otrs2 | 11 | 2.4.9+dfsg1-3+squeeze5 | vulnerable |
| Debian | otrs2 | 11 | 2.4.9+dfsg1-4 | vulnerable |
| Debian | otrs2 | 11 | 2.4.9+dfsg1-5 | vulnerable |
| Debian | otrs2 | 11 | 3.0.10+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.0.10+dfsg1-2 | vulnerable |
| Debian | otrs2 | 11 | 3.0.11+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.0.8+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.0.9+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.0~beta4+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.0~beta5+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.0~rc1+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.1+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.1+dfsg1-2 | vulnerable |
| Debian | otrs2 | 11 | 3.1.10+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.11+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.12+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.12+dfsg1-2 | vulnerable |
| Debian | otrs2 | 11 | 3.1.12+dfsg1-3 | vulnerable |
| Debian | otrs2 | 11 | 3.1.2+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.2+dfsg1-2 | vulnerable |
| Debian | otrs2 | 11 | 3.1.2+dfsg1-3 | vulnerable |
| Debian | otrs2 | 11 | 3.1.3+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.3+dfsg1-2 | vulnerable |
| Debian | otrs2 | 11 | 3.1.4+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.5+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.5+dfsg1-2 | vulnerable |
| Debian | otrs2 | 11 | 3.1.5+dfsg1-3 | vulnerable |
| Debian | otrs2 | 11 | 3.1.6+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.7+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.7+dfsg1-2 | vulnerable |
| Debian | otrs2 | 11 | 3.1.7+dfsg1-3 | vulnerable |
| Debian | otrs2 | 11 | 3.1.7+dfsg1-4 | vulnerable |
| Debian | otrs2 | 11 | 3.1.7+dfsg1-5 | vulnerable |
| Debian | otrs2 | 11 | 3.1.7+dfsg1-6 | vulnerable |
| Debian | otrs2 | 11 | 3.1.7+dfsg1-7 | vulnerable |
| Debian | otrs2 | 11 | 3.1.7+dfsg1-8 | vulnerable |
| Debian | otrs2 | 11 | 3.1.8+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.1.9+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.2.1+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.2.2+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.2.3+dfsg1-1 | vulnerable |
| Debian | otrs2 | 11 | 3.2.4-1 | vulnerable |
| Debian | otrs2 | 11 | 3.2.5-1 | vulnerable |
| Debian | otrs2 | 11 | 3.2.6-1 | vulnerable |
| Debian | otrs2 | 11 | 3.2.6-2 | vulnerable |
| Debian | otrs2 | 11 | 3.2.7-1 | vulnerable |
| Debian | otrs2 | 11 | 3.2.7-2 | vulnerable |
| Debian | otrs2 | 11 | 3.2.8-1 | vulnerable |
| Debian | otrs2 | 11 | 3.2.9-1 | fixed |
| Debian | otrs2 | 6.0 | 2.4.9+dfsg1-3 | vulnerable |
| Debian | otrs2 | 6.0 | 2.4.9+dfsg1-3+squeeze1 | vulnerable |
| Debian | otrs2 | 6.0 | 2.4.9+dfsg1-3+squeeze3 | vulnerable |
| Debian | otrs2 | 6.0 | 2.4.9+dfsg1-3+squeeze4 | fixed |
| Debian | otrs2 | 7 | 3.1.7+dfsg1-8 | vulnerable |
| Debian | otrs2 | 7 | 3.1.7+dfsg1-8+deb7u1 | vulnerable |
| Debian | otrs2 | 7 | 3.1.7+dfsg1-8+deb7u2 | vulnerable |
| Debian | otrs2 | 7 | 3.1.7+dfsg1-8+deb7u3 | fixed |
Fixed-version evidence
| Distribution | Package | Type | Release | Fixed version | Urgency | Origin | Bugs |
|---|---|---|---|---|---|---|---|
| Debian | otrs2 | deb | 11 | 3.2.9-1 | Not reported | DEBIAN-CVE-2013-4717 | Not reported |
| Debian | otrs2 | deb | 6.0 | 2.4.9+dfsg1-3+squeeze4 | Not reported | DSA-2733-1 | Not reported |
| Debian | otrs2 | deb | 7 | 3.1.7+dfsg1-8+deb7u3 | Not reported | DSA-2733-1 | Not reported |
OpenFactory catalog packages
No matching packages in this catalog.
Observed:
References
- [https://ftp.suse.com/pub/projects/security/csaf/opensuse-su-2024_10073-1.json]
- [https://osv.dev/vulnerability/DEBIAN-CVE-2013-4717]
- [https://osv.dev/vulnerability/DSA-2733-1]
- [https://osv.dev/vulnerability/UBUNTU-CVE-2013-4717]
[FIRST EPSS] · [OSV Package Vulnerability Database] · [SUSE security advisories and VEX]