CVE catalog
CVE-2020-1768
UBUNTU-CVE-2020-1768
- Severity
- Unknown
- Published
- Updated
- Source
- [NVD] · [CVE record]
- EPSS
- 0.75% · Oct 25, 2026
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Vulnerable and fixed packages
Distribution-reported package versions and fixes. These do not depend on matching against the OpenFactory package catalog.
| Distribution | Package | Release | Version | Status |
|---|---|---|---|---|
| Ubuntu | otrs2 | 16.04 | 4.0.10-1 | vulnerable |
| Ubuntu | otrs2 | 16.04 | 5.0.1-1 | vulnerable |
| Ubuntu | otrs2 | 16.04 | 5.0.1-2 | vulnerable |
| Ubuntu | otrs2 | 16.04 | 5.0.2-1 | vulnerable |
| Ubuntu | otrs2 | 16.04 | 5.0.3-1 | vulnerable |
| Ubuntu | otrs2 | 16.04 | 5.0.5-1 | vulnerable |
| Ubuntu | otrs2 | 16.04 | 5.0.6-1 | vulnerable |
| Ubuntu | otrs2 | 16.04 | 5.0.7-1 | vulnerable |
| Ubuntu | otrs2 | 18.04 | 5.0.23-1 | vulnerable |
| Ubuntu | otrs2 | 18.04 | 5.0.24-1 | vulnerable |
| Ubuntu | otrs2 | 18.04 | 6.0.1-1 | vulnerable |
| Ubuntu | otrs2 | 18.04 | 6.0.2-1 | vulnerable |
| Ubuntu | otrs2 | 18.04 | 6.0.3-1 | vulnerable |
| Ubuntu | otrs2 | 18.04 | 6.0.4-1 | vulnerable |
| Ubuntu | otrs2 | 18.04 | 6.0.5-1 | vulnerable |
| Ubuntu | otrs2 | 20.04 | 6.0.20-1 | vulnerable |
| Ubuntu | otrs2 | 20.04 | 6.0.23-2 | vulnerable |
| Ubuntu | otrs2 | 20.04 | 6.0.24-1 | vulnerable |
| Ubuntu | otrs2 | 20.04 | 6.0.25-1 | vulnerable |
| Ubuntu | otrs2 | 20.04 | 6.0.25-2 | vulnerable |
| Ubuntu | otrs2 | 20.04 | 6.0.25-3 | vulnerable |
| Ubuntu | otrs2 | 20.04 | 6.0.26-1 | vulnerable |
| Ubuntu | otrs2 | 22.04 | 6.0.32-6 | vulnerable |
| Ubuntu | otrs2 | 22.04 | 6.1.2-1 | vulnerable |
| Ubuntu | otrs2 | 22.04 | 6.2.1-1 | vulnerable |
| Ubuntu | otrs2 | 22.04 | 6.2.2-2 | vulnerable |
Fixed-version evidence
OpenFactory catalog packages
No matching packages in this catalog.
Observed: