CVE catalog

CVE-2021-36096

UBUNTU-

[CVE catalog]

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.

Severity
Unknown
Published
Updated
Source
[NVD] · [CVE record]
EPSS
0.45% · Oct 27, 2026

Reported versions and fixes

Each observation applies to its named package, distribution, and release. Distribution backports can fix a vulnerability while retaining an older upstream version number.

Distribution / releasePackageVersionStatusSource
Ubuntu22.04otrs26.0.32-6Affected[UBUNTU-CVE-2021-36096]
Ubuntu22.04otrs26.1.2-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu22.04otrs26.2.1-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu22.04otrs26.2.2-2Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.20-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.23-2Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.24-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.25-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.25-2Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.25-3Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.26-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu18.04otrs25.0.23-1Affected[UBUNTU-CVE-2021-36096]

Showing 12 observations. All 26 observations, including unknown and conflicting reports, are available below.

Provider details and historical evidence
Distribution / releasePackageVersionStatusSource
Ubuntu16.04otrs24.0.10-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu16.04otrs25.0.1-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu16.04otrs25.0.1-2Affected[UBUNTU-CVE-2021-36096]
Ubuntu16.04otrs25.0.2-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu16.04otrs25.0.3-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu16.04otrs25.0.5-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu16.04otrs25.0.6-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu16.04otrs25.0.7-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu18.04otrs25.0.23-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu18.04otrs25.0.24-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu18.04otrs26.0.1-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu18.04otrs26.0.2-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu18.04otrs26.0.3-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu18.04otrs26.0.4-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu18.04otrs26.0.5-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.20-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.23-2Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.24-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.25-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.25-2Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.25-3Affected[UBUNTU-CVE-2021-36096]
Ubuntu20.04otrs26.0.26-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu22.04otrs26.0.32-6Affected[UBUNTU-CVE-2021-36096]
Ubuntu22.04otrs26.1.2-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu22.04otrs26.2.1-1Affected[UBUNTU-CVE-2021-36096]
Ubuntu22.04otrs26.2.2-2Affected[UBUNTU-CVE-2021-36096]
Original provider fields
{
  "package_releases": [],
  "fixed_versions": [],
  "distribution_packages": [
    {
      "name": "otrs2",
      "distro": "ubuntu",
      "ranges": [
        {
          "type": "ECOSYSTEM",
          "events": [
            {
              "introduced": "0"
            }
          ]
        }
      ],
      "release": "16.04",
      "versions": [
        "4.0.10-1",
        "5.0.1-1",
        "5.0.1-2",
        "5.0.2-1",
        "5.0.3-1",
        "5.0.5-1",
        "5.0.6-1",
        "5.0.7-1"
      ],
      "ecosystem": "deb",
      "provider_url": "https://osv.dev/vulnerability/UBUNTU-CVE-2021-36096",
      "fixed_version": "",
      "provider_source": "pypi",
      "provider_record_id": "UBUNTU-CVE-2021-36096",
      "provider_updated_at": "2025-10-24T04:50:26Z"
    },
    {
      "name": "otrs2",
      "distro": "ubuntu",
      "ranges": [
        {
          "type": "ECOSYSTEM",
          "events": [
            {
              "introduced": "0"
            }
          ]
        }
      ],
      "release": "18.04",
      "versions": [
        "5.0.23-1",
        "5.0.24-1",
        "6.0.1-1",
        "6.0.2-1",
        "6.0.3-1",
        "6.0.4-1",
        "6.0.5-1"
      ],
      "ecosystem": "deb",
      "provider_url": "https://osv.dev/vulnerability/UBUNTU-CVE-2021-36096",
      "fixed_version": "",
      "provider_source": "pypi",
      "provider_record_id": "UBUNTU-CVE-2021-36096",
      "provider_updated_at": "2025-10-24T04:50:26Z"
    },
    {
      "name": "otrs2",
      "distro": "ubuntu",
      "ranges": [
        {
          "type": "ECOSYSTEM",
          "events": [
            {
              "introduced": "0"
            }
          ]
        }
      ],
      "release": "20.04",
      "versions": [
        "6.0.20-1",
        "6.0.23-2",
        "6.0.24-1",
        "6.0.25-1",
        "6.0.25-2",
        "6.0.25-3",
        "6.0.26-1"
      ],
      "ecosystem": "deb",
      "provider_url": "https://osv.dev/vulnerability/UBUNTU-CVE-2021-36096",
      "fixed_version": "",
      "provider_source": "pypi",
      "provider_record_id": "UBUNTU-CVE-2021-36096",
      "provider_updated_at": "2025-10-24T04:50:26Z"
    },
    {
      "name": "otrs2",
      "distro": "ubuntu",
      "ranges": [
        {
          "type": "ECOSYSTEM",
          "events": [
            {
              "introduced": "0"
            }
          ]
        }
      ],
      "release": "22.04",
      "versions": [
        "6.0.32-6",
        "6.1.2-1",
        "6.2.1-1",
        "6.2.2-2"
      ],
      "ecosystem": "deb",
      "provider_url": "https://osv.dev/vulnerability/UBUNTU-CVE-2021-36096",
      "fixed_version": "",
      "provider_source": "pypi",
      "provider_record_id": "UBUNTU-CVE-2021-36096",
      "provider_updated_at": "2025-10-24T04:50:26Z"
    }
  ]
}

OpenFactory catalog packages

Matching against OpenFactory catalog package versions is in progress.

Observed:

References

[FIRST EPSS] · [OSV Package Vulnerability Database]