
CVE catalog
CVE-2026-23756
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and Edi
- Severity
- Medium · CVSS 5.1
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X - Published
- Source
- [NVD] · [CVE record]
- EPSS
- 0.14% · Oct 25, 2026
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.
Vulnerable and fixed packages
Distribution-reported package versions and fixes. These do not depend on matching against the OpenFactory package catalog.
| Distribution | Package | Release | Version | Status |
|---|---|---|---|---|
| Cpe | helpdesk | Not reported | 4.99.9 | fixed |
| Cpe | helpdesk | Not reported | 4.99.9 | fixed |
Fixed-version evidence
| Distribution | Package | Type | Release | Fixed version | Urgency | Origin | Bugs |
|---|---|---|---|---|---|---|---|
| Cpe | helpdesk | cpe | Not reported | 4.99.9 | Not reported | Not reported | Not reported |
| Cpe | helpdesk | cpe | Not reported | 4.99.9 | Not reported | NVD-CVE-2026-23756 | Not reported |
OpenFactory catalog packages
No matching packages in this catalog.
Observed: